The Digital Scotland Service Standard has helped organisations think differently about how they approach developing products and services, putting people at the heart of delivery, and adopting tools and processes to promote flexibility, sustainability and continuous improvement.
This course will give you an understanding of the service standard, and how the standard can help transform public services and respond to the challenges and opportunities of new and emerging technologies.
At the end of the course you will have gained a better understanding of what a service is, the 14 criteria of the Digital Scotland Service Standard, and how teams and organisations can use them to move closer to our goal of inclusive, accessible and joined-up public services.
Anyone who is employed by a public sector, public service, third sector or education sector organisation can attend this course.
This course provides a practical introduction to public sector service design.More Information
This Scottish Digital Academy session introduces you to agile values and agile ways of working.More Information
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For delegates wanting to gain a strong foundation in digital accessibility to develop more accessible websites and apps.More Information
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Learn how to create plots and interactive dashboards using R, and learn how to communicate insights through data visualisations.More Information
SCVO have developed the Essential Digital Skills toolkit to help you make practical use of the framework. It contains simple checklists for measuring Foundation Skills and Essential Skills, and guidance on how to interpret the results.More Information
Learn the fundamentals of Artificial Intelligence and Machine Learning with AWS training and certification.More Information
Gain an overall understanding of the Amazon Web Services (AWS) CloudMore Information
An introduction to cloud computing looking at “what is the cloud” and the economics of cloud computingMore Information
A look at the core technology behind cloud computingMore Information
Product managers specialise in facilitating and coordinating the evolution of a product’s lifecycle, while identifying areas where challenges exist for the business via its customers and users.More Information
Delivery Managers specialise in ensuring teams deliver projects on behalf of a given business group.More Information
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An in-depth dive into agile practices and fostering an agile environment over all aspects of an organisation’s functions with a focus on empowering teams to succeed.More Information
For practicing Business Analysts working in a public sector setting that are increasingly working towards Agile practices and processes.More Information