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Setup guidance for online delivery

For you to receive the best value from the course, and maximise the time you have, it’s important for you to familiarise yourself with the guidance below.

The Academy uses a combination of Zoom video conferencing and Google’s whiteboard tool, Jamboard.


We know not all organisations allow access to Zoom. If that’s the case for you, please use a personal device for the Zoom part – ideally a laptop, PC or tablet.

We will send you a link to the session before the training. You can check that the Zoom link works for you at any time by clicking the link you receive. When you log in for your session, you will need the meeting ID and password we send you with the link to the session – these details change for every course to ensure we keep everyone secure.


You will receive a link to either a Google Drive folder or Google Jamboard. Clicking the link will take you to the relevant Google Drive folder or Jamboard. If you have any difficulties please let us know.

If you have a Google account already you can use that account to access the Google Drive or Jamboard. If we have a need for you to have a Google account (some of our training involves sharing and discussing work related issues) we will let you know before the course commences.

If there is anything else we can do to help you take part in the course, then please get in touch.

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